At Chili Piper, we are passionate about making our scheduling and routing platform accessible to everyone, including people with disabilities. We believe that inclusive design is not just about compliance—it's about creating better experiences for all users. This commitment has led us to collaborate with Hello Access, marking an essential step in our accessibility journey.
Through our partnership with Hello Access, we've gained invaluable insights from users with diverse abilities who have tested our platform. These user tests have been instrumental in shaping our understanding of how different users interact with our platform and what we need to do to make it more accessible for everyone.
Chili Piper is beginning to take the following measures to ensure accessibility:
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It describes three levels of conformance: Level A, Level AA, and Level AAA.
Chili Piper is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Despite our best efforts to ensure the accessibility of Chili Piper, there are some known limitations that we are now aware of and will begin to resolve over the coming 12 months.
Accessibility of Chili Piper relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
We welcome your feedback on the accessibility of Chili Piper. Please let us know if you encounter accessibility barriers by emailing taylor@chilipiper.com.
Chili Piper assessed the accessibility through the following approaches:
This statement was created on Feb 5, 2025
We acknowledge the current limitations in our platform's accessibility and are actively working to address them. Our team is committed to:
We value inclusive design and are dedicated to making Chili Piper accessible to all users. Through ongoing testing, user feedback, and continuous improvements, we strive to enhance the accessibility of our platform for everyone.