What we set up in two hours with Distro took around a month of meetings with LeanData.
Adam Pelley
Marketing and Sales Ops Manager @ Proposify
Now that change takes about two minutes with someone going into Distro and pressing save.
Tyler Moore
Associate Product Manager - Data Enablement @ L.L. Bean
The implementation process was extremely easy. It took us a grand total of one hour to set everything up.
Victor Naess
Revenue Operations @Albacross
The big benefit is not just the reduction in admin work. It's the reduction in background noise. It's all become really easy.
Haim Cohen Mintz
VP of Sales Development & Operations @ DealHub
We're the only solution that combines Chat, Scheduling, and Routing into a single platform.
LeanData has no plans to offer their own Chat — and they also don't support integrations with solutions like Qualified or Drift.
With Chili Piper, your users, user groups (teams), and routing logic can be shared across Chat, CRM Record Routing, and Scheduling.
That means you only need to set up and maintain these settings in one place, resulting in fewer headaches, mistakes, and errors between tools.
LeanData likes to say their fuzzy matching algorithm is the most advanced in the space. Simply put, this is no longer true.
Chili Piper Distro combines 2 algorithms (Match by Domain and Salesforce Duplication Rules), which means you match between any Lead Fields and any Account Fields. You can use either an exact match or a fuzzy match, which gives you tons of flexibility.
We also created an intuitive page that makes configuring L2A rules a breeze.
Double form fills are bad for conversion. Chili Piper has the smoothest form scheduling solution and our customers’ jaw-dropping conversion rates to show for it.
You’ve got prospects who want a meeting. Why make them jump through hoops for it?
We integrate directly with Google Calendar and Outlook, so we know when reps are out of the office. If they are, we automatically skip that assignee in our distribution algorithm.
In LeanData, your admin will need to manually set each user to be skipped in the assignment each time they’re away. This is one of those tedious tasks that really starts to pile up once your sales team is more than 10 reps!
Chili Piper can create multiple flows on the same Object, allowing you to separate different use cases and keep things simple. No more confusing flows with dozens of nodes in one place. It’s far easier to manage for the admins.
If you want this same option in LeanData, you’ll need to purchase an add-on.
If LeanData has it, so does Distro. Distro has fuzzy matching, de-duping, SLAs, capping, CRM actions, and more. All for just $30/u/m, with onboarding included.
If you add Concierge, Handoff, and Chat, it drops to just $18/u/m per product.
LeanData's highest tier comes in at $59/u/m, with an additional cost for BookIt Scheduling, BookIt Handoff — and even for onboarding.
Chili Piper allows you to route to an unlimited number of objects in your instance. For some revenue teams, sophisticated routing flows require it.
LeanData limits you to a maximum of 5 Routing objects.
You shouldn’t have to pay more to successfully set up your lead routing. That’s why we include onboarding for free. This also keeps us motivated to make Chili Piper fast and easy to implement.
You’ll want to make sure that’s something LeanData can offer you as well.
Some people claim Chili Piper'ss routing logic is too simple. We agree! Our approach is easier to understand. We don’t complicate things more than they have to be.
Despite what certain competitors say, we CAN update and create new records in SFDC. We have the same capabilities as Lean Data.
But, we prefer to live outside Salesforce vs build on top of Salesforce. That gives our customers more flexibility and reduces any friction and limitations due to APEX / CPU Limits.
We've heard (more than once) that Distro has the most intuitive routing logic interface out there. It practically holds your hand through the process of creating routing logic, making it easy to setup and maintain.
We've also heard that the LeanData Admin may be the only person at your company who understands LeanData. And if they leave, nobody else can update your routing rules.
But don’t take our word for it. See for yourself below 👇
You may have heard some things about Chili Piper that are actually untrue. It seems like our competitor was a little Lean on their Data. We’re here to set the record straight.
“Distro uses domain-only matching, which often results in missed matches and incorrectly routed leads" ❌
Chili Piper has L2A and can now use whatever combination of CRM fields you want to make a match. You can match by any field or even a combination of fields (Company Name, Zip Code, phone number, etc.).
LeanData only uses six fields for matching in Salesforce.
“Distro does not provide flexibility for updating records or creating new records” ❌
Chili Piper can update and create new records in Salesforce, helping you keep your CRM data clean and complete.
“Distro limits you to two outcomes for every decision-making process, making very simple logic overly complex" ❌
Chili Piper’s UI makes building and updating logic quick, easy and efficient.
LeanData’s outdated UI makes simple logic hard to build, hard to understand, and hard to make simple changes to.
“Chili Piper is unreliable and has too much downtime“ ❌
We transparently show our uptime status across products. You can check the status of Chili Piper (and the history of outages) here https://status.chilipiper.com
“Chili Piper doesn’t allow you to use your own data enrichment” ❌
You can use any data enrichment solution to run and enrich your Salesforce records before routing, making it easy to define rules that automatically qualify leads and route them to the correct sales rep in real-time.
“LeanData is for big teams with complex routing. Distro is for small teams with simple routing.” ❌
This was true in 2023. Since then, we have invested heavily in the product and Distro has nearly reached feature parity with LeanData (save for a few niche features) — and our product team is continuing to ship new functionality weekly.
There are several large companies using Distro, including AT&T, Superside, Drata, Chargebee, Miro, and many more.