We’re launching 275 to 300 new restaurants every single month. These are quick, fast deals, and so we needed a system that could really keep up and keep pace with us and do it for us.
Alex Carstens
Director of RevOps @ Chowly
The big benefit is not just the reduction in admin work. It's the reduction in background noise. It's all become really easy.
Haim Cohen Mintz
VP of Sales Development & Operations @ DealHub
Just thinking through the investment you make getting those buyers to come inbound, it’s absurd to think that you would try to cut corners right at the very end, when someone wants to talk to sales. That made Chili Piper a no-brainer for us.
Carl Ferreira
Director of Sales @ Refine Labs
If you’re a customer and you can come inbound through the contact us form, Chili Piper picks up that you’re a customer, and it gets you to your CSM. We’ve seen even higher percentages of the form-fills getting to the right person.
Trent Allen
RevOps Manager @ Maxio
Chili Piper can route your leads based on HubSpot data, enrichment data, hidden fields, and form-fill data. You can also route based on any combination of variables. For example, by region, followed by company size.
With HubSpot Meetings you can only route based on one piece of criteria, making it very difficult to scale.
We completely automate Contact to Company/Deal Matching, allowing you to route accounts based on Contact, Company, or Deal owner. You can use this to route owned accounts to the right sales rep, or to route existing customers to the right CSM or AM.
Hubspot Meetings can only route based on Contact ownership, and we’ve heard even that is difficult to set up.
Fair lead distribution is a huge pain point for revenue teams. With Chili Piper, when someone no-shows, cancels, or books a spam meeting, we automatically credit your reps. You don’t need to get involved at all.
Hubspot Meetings can’t do this, so you’ll need to track these cases and credit reps manually. 😓
We integrate directly with Google Calendar and Outlook, so we know when reps are out of the office. If they are, we automatically skip that assignee in our distribution algorithm.
Hubspot Meetings can’t do this, so again, you’ll need to stay on top of vacations and OOO reps manually. 😓
Chili Piper provides conversion reporting and detailed session logs, plus out-of-the-box dashboards with key details like event creation, no-shows, and cancellations. We also show you prospects who filled out and abandoned your form, meaning you still have a chance to convert them.
HubSpot Meetings can’t report conversion rates for inbound or no-show rates in this piece of the funnel. No logs, no insights.
With Chili Piper, your SDRs can book on behalf of your AEs. And Chili Piper automatically knows which rep to book with based on your routing rules, round-robin, weighting rules, and our distribution algorithm — so you don't get complaints about unfair lead distribution.
Even better, you can re-use the routing rules and teams you already have set up with our form scheduling solution, Concierge. So if you need to make updates, you only have to make them once.
With HubSpot meetings, reps can book on behalf of other reps using their scheduling link, but it doesn't have any of the advanced routing or round-robin functions that Chili Piper does.
Chili Piper makes it easy to route and schedule meetings from everywhere. For example, you can put Form Concierge on your G2 page, in marketing email campaigns, in gifting platforms, and in your product.
Your reps can also book meetings directly from a HubSpot Contact page or Salesloft/Outreach/Gong Engage!
With HubSpot, if you want automated routing and lead qualification, you’re mostly limited to booking meetings from your web form. We’ve heard it can also support in-app booking, but it requires a developer to set up. And reps can only send scheduling links via email.
You need your scheduling to just work. Every time. Chili Piper has Chili Piper can be fully white-labeled to appear like an extension of your brand.
This includes custom CSS to make your scheduler feel just like your website or product experience. (Note: This does not include custom booking URLs or reminder emails (yet 😉))
With HubSpot, you’re not able to customize your scheduler outside of a few basic options like colors and feature images.
If you sell to people that need to talk NOW, like teachers, restaurant owners, or mechanics, our Concierge Live product makes it easy to qualify, route, and connect live calls.
HubSpot simply doesn’t offer this.