CHILI PIPER vs HubSpot Meetings

Lead routing and scheduling that won’t slow you down

Don’t settle for limitations and manual workarounds. Chili Piper is the only platform that can handle your routing logic, keep lead distribution fair, work across your entire funnel, and feel like an extension of your brand. All with far less admin work than you would have with HubSpot Meetings.
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Don’t take our word for it:

We’re launching 275 to 300 new restaurants every single month. These are quick, fast deals, and so we needed a system that could really keep up and keep pace with us and do it for us.

Alex Carstens

Director of RevOps @ Chowly

The big benefit is not just the reduction in admin work. It's the reduction in background noise. It's all become really easy.

Haim Cohen Mintz

VP of Sales Development & Operations @ DealHub

Just thinking through the investment you make getting those buyers to come inbound, it’s absurd to think that you would try to cut corners right at the very end, when someone wants to talk to sales. That made Chili Piper a no-brainer for us.

Carl Ferreira

Director of Sales @ Refine Labs

If you’re a customer and you can come inbound through the contact us form, Chili Piper picks up that you’re a customer, and it gets you to your CSM. We’ve seen even higher percentages of the form-fills getting to the right person.

Trent Allen

RevOps Manager @ Maxio

9 Reasons Revenue Teams Choose Chili Piper Over HubSpot Meetings

1. Route based on multiple objects, not just one

Chili Piper can route your leads based on HubSpot data, enrichment data, hidden fields, and form-fill data. You can also route based on any combination of variables.  For example, by region, followed by company size. 

With HubSpot Meetings you can only route based on one piece of criteria, making it very difficult to scale.

2. Route to owners of the Contact, Company, or Deal

We completely automate Contact to Company/Deal Matching, allowing you to route accounts based on Contact, Company, or Deal owner. You can use this to route owned accounts to the right sales rep, or to route existing customers to the right CSM or AM. 

Hubspot Meetings can only route based on Contact ownership, and we’ve heard even that is difficult to set up.

3. Automatic lead crediting, so distribution is always fair

Fair lead distribution is a huge pain point for revenue teams. With Chili Piper, when someone no-shows, cancels, or books a spam meeting, we automatically credit your reps. You don’t need to get involved at all. 

Hubspot Meetings can’t do this, so you’ll need to track these cases and credit reps manually. 😓

4. Automatically manage vacations and OOO reps

We integrate directly with Google Calendar and Outlook, so we know when reps are out of the office. If they are, we automatically skip that assignee in our distribution algorithm. 

Hubspot Meetings can’t do this, so again, you’ll need to stay on top of vacations and OOO reps manually. 😓

5. Detailed reporting on your inbound funnel

Chili Piper provides conversion reporting and detailed session logs, plus out-of-the-box dashboards with key details like event creation, no-shows, and cancellations. We also show you prospects who filled out and abandoned your form, meaning you still have a chance to convert them.

HubSpot Meetings can’t report conversion rates for inbound or no-show rates in this piece of the funnel. No logs, no insights.

6. Let reps book on behalf of other reps

With Chili Piper, your SDRs can book on behalf of your AEs. And Chili Piper automatically knows which rep to book with based on your routing rules, round-robin, weighting rules, and our distribution algorithm — so you don't get complaints about unfair lead distribution.

Even better, you can re-use the routing rules and teams you already have set up with our form scheduling solution, Concierge. So if you need to make updates, you only have to make them once.

With HubSpot meetings, reps can book on behalf of other reps using their scheduling link, but it doesn't have any of the advanced routing or round-robin functions that Chili Piper does.

7. Book meetings from more places

Chili Piper makes it easy to route and schedule meetings from everywhere. For example, you can put Form Concierge on your G2 page, in marketing email campaigns, in gifting platforms, and in your product. 

Your reps can also book meetings directly from a HubSpot Contact page or Salesloft/Outreach/Gong Engage!

With HubSpot, if you want automated routing and lead qualification, you’re mostly limited to booking meetings from your web form. We’ve heard it can also support in-app booking, but it requires a developer to set up. And reps can only send scheduling links via email.

8. White-label branding

You need your scheduling to just work. Every time. Chili Piper has Chili Piper can be fully white-labeled to appear like an extension of your brand.

This includes custom CSS to make your scheduler feel just like your website or product experience. (Note: This does not include custom booking URLs or reminder emails (yet 😉))

With HubSpot, you’re not able to customize your scheduler outside of a few basic options like colors and feature images. 

9. Connect with a rep live, immediately after your form

If you sell to people that need to talk NOW, like teachers, restaurant owners, or mechanics, our Concierge Live product makes it easy to qualify, route, and connect live calls. 

HubSpot simply doesn’t offer this.

Increase conversions across
your entire funnel

Everything you need for routing and scheduling, in a more cost-effective package

Qualify Leads directly from the Form submission
on Sales Hub Enterprise ($1500/month)
Compatibility with Data Enrichment Tools
In-App Scheduler Capability
with API work
Connect with a Rep LIVE (Concierge Live)
One-click suggested times directly from an email
Scheduler customization
+ CSS
(no CSS)
Book meetings via marketing emails
Meeting Calibration for no-shows/cancellations
Hubspot CRM Native Integration
Create Contact / Lead instantly
Route based on CRM Data OR Form Submission
Strict Round Robin or route to Contact Owner, no rules
Log Meetings directly into Hubspot as a "Meeting" Record
Relate Meetings to Other Hubspot Objects
Integrations
G2
Sendoso eGift
Cast.App
Reachdesk
Chameleon
Ada
Partnerfleet
100+ more integrations
Chili Piper Support
Onboarding team
24/7 support included

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